You Have the Right to Great Customer Service:
We treat all of our customers with respect. We strive to make the car-buying process non-adversarial.
You Have the Right to Expect Value for Your Investment:
We do not expect you to purchase products or services that are not of value to you.
You Have the Right to Honesty and Fairness:
We will answer your questions to the best of our ability.
You Have the Right to Expect Us to Keep Our Promises:
We keep our promises. We will not promise you something without the intention of delivering, "just to make a deal".
You have the Right to Clear and Thorough Explanations of all Finance and Purchase Details:
We will provide you with copies of all documents that you sign. We will provide you with appropriate financing disclosures.
You Have the Right to Courteous and Professional Treatment:
We have many Toyota-Certified Sales Consultants who will help you select the right vehicle. After your purchase, you are entitled to an explanation of how to operate your new vehicle, as well as a demonstration of major features and controls.
