Andrew Toyota Wins the 2018 Consumer Satisfaction Award
Andrew Toyota is among the top auto dealers in the U.S that demonstrate excellent customer service, as rated by online consumer reviews
Milwaukee, WI – January 23rd, 2018 – Andrew Toyota has been awarded a DealerRater 2018 Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world’s leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service. This is the 4th Conservative year that Andrew Toyota has received this honor.
2018 Consumer Satisfaction Award History
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain an average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2017 calendar year.
“We’d like to congratulate Andrew Toyota and all of our Consumer Satisfaction Award winners,” said DealerRater General Manager, Jamie Oldershaw. “DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it’s clear that Andrew Toyota stands out among their peers in the U.S.”
Andrew Toyota has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Andrew Toyota’s dealer page will find a “2018 Consumer Satisfaction Award winner” badge on their profile to instantly recognize it as a high quality dealership.
“We are delighted to receive this recognition for the 4th consecutive year in a row. Every customer matters at Andrew Toyota! We are always looking to improve and reviews help us become an even better organization to serve our clients,” stated Kevin Burgher, General Manager of Andrew Toyota. “Thank you for your trust, loyalty, and business.”
DealerRater features more than four million dealer reviews, and has a reachable audience of more than 32 million car shoppers each month. “Our awards program was more competitive than ever this past year, with thousands of dealers across the U.S. and Canada competing to win our coveted Dealer of the Year award,” says Oldershaw. “The 2018 Consumer Satisfaction Award is one way for today’s shoppers to instantly recognize quality customer service regardless of brand or region.”
Founded in 2002, DealerRater, a Cars.com Company, is the world’s leading car dealer review website that connects consumers with the right person at the right dealership. The site offers more than 4 million sales and service reviews across 42,000 U.S. and Canadian dealerships, including a network of more than 6,000 Certified Dealers. DealerRater content has a reachable audience of more than 32 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.