Explore Careers with Andrew Toyota

Not seeing a position you are interested in? Not a problem! While every effort is made to keep this page up-to-date, sometimes openings come up faster than we can post them! Please email your resume to Mike Rivas at m.rivas@trustandrew.com to submit a general employment inquiry.
***Andrew Automotive Group is an equal opportunity employer.***

Benefits of Working With Our Team at Andrew Toyota

Explore Careers

Guaranteed Time Off

Admin, Service BDC, Service, Parts Departments
  • Every Sunday
  • New Year's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Day
Sales, Sales BDC, Receptionists
  •     Every Sunday
  •     New Year's Day
  •     4th of July
  •     Thanksgiving
  •     Christmas Eve
  •     Christmas Day


Vacation 

  • After 1 Year Of Employment- 1 Week
  • After 2 Years Of Employment- 2 Weeks
  • After 10 Years Of Employment- 3 Weeks
  • After 20 Years Of Employment- 4 Weeks

  • 401K Match
    Matches the first 6% of salary you save at a 25% rate

    Health Insurance
    Single, Couple, and Family Plans for general health, dental, and vision are available as well as several short and long-term disability benefits.

    Life Insurance
    Automatic enrollment in a $10K Life Insurance Policy after one-year of full-time employment. Additional life insurance policies are available for employees to elect into.

    Community Involvement

    Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to; Feeding America Eastern Wisconsin, BloodCenter of Wisconsin: Quarterly blood drives, Cassandra's Cure for Cancer Foundation: Charity golf tournament, ADAMM Technicians of Tomorrow: Annual sponsorship, Beckum-Stapleton Little League: Sponsor, Wisconsin Humane Society, Toys For Tots, several Glendale area schools, and many more!


    Roles Within Our Group

    It's not just about selling cars at a dealership. There are many more roles that make the client experience run smoothly from start to finish in every department. Explore the various roles below.

    Administration Department


    -    Review clerical records to ensure completeness, accuracy, and timeliness
    -    Coordinate activities and schedules of office staff with each department
    -    Assists in monthly closings
    -    Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order

    -    Process car deals and all bank paperwork
    -    Balance debits and credits for calculations on Deals
    -    Works with sales department to obtain or correct all required documents
    -    Verify information on bank documents

    -    Compile payroll data
    -    Prepare and issues paychecks Prepare periodic reports of earnings, taxes, and deductions
    -    Prepare/file all hiring and termination paperwork including COBRA letters
    -    Maintain records for vacations and sick-day eligibility

    -    Processes all warranty claims to ensure compliance with the Manufacturer(s)

    Accounts Payable
    -    Post invoices
    -    Reconcile statements
    -    Disburse checks
    -    Balance statements and finalize data

    -    Manages the new vehicle allocation and dealer trades of all new vehicles.
    -    Ensures there is a strong mix in our inventory and that every vehicle goes through a pre-delivery inspection.

    -    Stocks in and processes all trade-in and auction used vehicles
    -    Ensures that the safeties, merchandizing, and stickering of the vehicles for the lot are completed.

    -    Takes photos of all new and used vehicles and then posts them into our inventory management system.

    -    Assists with the production of all traditional and digital marketing initiatives to promote the dealership

    Sales Department


    Receptionist
    -    Answer dealership group phones
    -    Greet and receive prospects and customers
    -    Direct customers to the correct department
    -    Does varies office tasks as needed.

    -    Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations
    -    Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
    -    Complete phone calls as assigned

    -    Offer assistance or direction to any customer who enters the dealership
    -    Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
    -    Explain product performance, application, and benefits to prospective customers

    -    Develop and execute outbound internet and phone campaigns
    -    Maintain sales and service forecasts
    -    Ensure all leads are followed up with in a timely manner
    -    Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealership's goals

    -    Develop a comprehensive menu selling process to maximize the finance department's overall profitability and product penetration
    -    Track portfolio with lenders
    -    Review and inspect the flow of the department's paperwork on a daily basis to ensure a timely turn around on all deals Ensure all deals are fully compliant with local, state, and federal guidelines

    Sales Manager
    -    Hire, train, and manage a team of automotive salespeople
    -    Coach salespeople on best practices for closing deals and provide guidance to improve sales performance
    -    Set sales goals, track progress, and manage team to achieve and exceed those quotas


    Service and Parts Department


    Porter, Detailer, Lot Attendant
    -    Clean and detail vehicles
    -    Inspect each finished product
    -    Clean areas of the dealership as needed
    -    Help maintain the lot

    -    Check oil levels
    -    Ensure tire pressure for proper inflation
    -    Inspect and refill fluid levels as necessary
    -    Complete vehicle inspection
    -    Install new oil drain plugs and new oil filters

    -    Perform work specified on the repair order with efficiency and in accordance with dealership
    -    Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment
    -    Diagnose, maintain, and repair vehicle automotive systems

    -    Oversee the parts sales process from start to finish
    -    Work with parts manager to locate any parts not in stock
    -    Complete special order part request for the customer
    -    Communicate with customer on parts status

    -    Calls customers to schedule appointments for routine maintenance, warranty concerns, recalls, and declined maintenance.

    -    Obtain customer and vehicle information
    -    Clearly report all vehicle symptoms as described by the customer
    -    Determine and recommend maintenance base on age, mileage and history of vehicle

    -    Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction
    -    Hire and supervise all service department personnel, as well as monitor their performance in servicing customers
    -    Create goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.
    -    Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately

    -    Forecast goals and objectives for the parts department
    -    Hire, train, and monitor the performance of all parts department staff
    -    Maintain inventory consistent with the requirements of the various departments
    -    Create pricing guidelines for customer categories

    - Manage customer expectations
    - Ability to manage others
    - Ensure work is performed efficiently and accurately
    - Participate in all required training programs, certifications, school courses and events
    - Ensure all tools and equipment are used safely and accurately
    - Respond to safety concerns immediately
    - Perform as a mentor to body shop employees 
    - Strong writing and communication skills;
    - Experience with CCC One Estimating System;
    - Three+ years experience in the automotive industry (specifically in service and repairs);
    - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume;

    1. Andrew Toyota

      1620 West Silver Spring Drive
      Milwaukee, WI 53209

      • Sales: 414-228-1450
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    Get in Touch

    • Contact our Sales Department at: 414-228-1450
    • Monday9:00AM-8:00PM
    • Tuesday9:00AM-8:00PM
    • Wednesday9:00AM-8:00PM
    • Thursday9:00AM-8:00PM
    • Friday9:00AM-6:00PM
    • Saturday9:00AM-5:00PM
    • SundayClosed